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Intercontinental Dubai Festival City By Ihg, Dubai

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From87US$ /night
Check-in
29Mar2025Select date
Check-out
30Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City, Dubai, United Arab Emirates, 45777

Intercontinental Dubai Festival City, an IHG Hotel, is situated in Dubai's vibrant shopping and entertainment hub. The hotel offers captivating views overlooking Dubai Creek and the city skyline. Its unique attractions include award-winning dining experiences and luxurious accommodations. Direct access to the Dubai Festival City Mall enhances the convenience for guests.

Location

Located in the heart of Dubai Festival City, the hotel is easily accessible and just a 10-minute drive from the airport. Public transport options include the nearby Creek Station on the subway. Dubai’s famous attractions, including the Burj Khalifa and Dubai Creek, are within close proximity, enhancing sightseeing opportunities.

Rooms

The hotel features a variety of rooms including Classic Rooms that boast stunning views, marble floors, and rich decor. Luxurious amenities include indulgent toiletries, standalone bathtubs, and premium bedding. Spacious suites are designed for families and equipped with modern comforts for an enjoyable stay. Complimentary Wi-Fi is available throughout the hotel.

Eat & Drink

Several dining options are offered, including Pierre's TT, overseen by Michelin-starred Chef Pierre Gagnaire, providing authentic French delicacies. Karam Al Bahr specializes in fresh Lebanese seafood and has a stunning view of the creek. Vista Restaurant and Terrace presents a lively atmosphere with bespoke beverages and breathtaking city views. Anise provides a lavish selection of global cuisines with live cooking stations.

Leisure & Business

The hotel boasts a temperature-controlled infinity pool and a full-service spa for relaxation after a day of exploration. The Event Centre includes 19 venues capable of accommodating up to 1,300 guests, complete with expert event planning services. Planet Trekkers, the hotel’s kids club, offers supervised fun-filled activities for younger guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room Club Lounge Access
Max:
3 persons
46 m² 
Bed options:
1 King-size bed
Landscape view
Shower
Coffee machine
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Classic King Room Waterfront View
Max:
3 persons
42 m² 
Bed options:
1 King-size bed
Landscape view
Shower
Heating
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Classic Twin Room Waterfront View
Max:
2 persons
42 m² 
Bed options:
2 Single beds
Landscape view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Dubai 6.0 km
Airports
Dubai Creek SPB (DCG) 5.7 km
Dubai (DXB) 6.0 km
Train
Creek Station 1.3 km
Dubai Healthcare City Station 2.9 km
Underground
Creek 1.3 km
Al Jadaf 1.7 km
Bus
Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Dubai Festival City, Dubai, United Arab Emirates, 45777
Map view
Dubai Festival City, Dubai, United Arab Emirates, 45777
Nearby
Mall
Dubai Festival City
490 m
Restaurants
Hard Rock Cafe
470 m
Festival Blvd Zone 8A
Anise
10 m
Crescent Drive Lobby Level
Belgian Cafe
100 m
Dubai Festival City
Vista Bar & Terrace
10 m
Al Rebat Street Lobby Level
Black Tap Craft Burgers & Shakes DFC
1.0 km
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
10 m
Dubai
Le Relais de L Entrecote
70 m
Festival Blvd
Pierre's Bistro & Bar
990 m
Promenade Level
The Fish House
990 m
Waterfront Level InterContinental Dubai Festival City

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Clean
Friendly Staff
Limited Hotel Availability
intrusive service
8.0/10
Great
Rooms
7.5
Location
8.7
Service
8.4
Dining
7.9
Guest reviews
8.0/10
based on 10 reviews
8.8
8.8/10 based on 3857 reviews
Anthony
United Kingdom, April  2024
8.2/10

The hotel is conveniently attached to a huge shopping mall with exceptionally large rooms that feel like home, but there was a delay in room readiness upon check-in. The service was top-notch, with staff going above and beyond to assist, even with my energetic 2-year-old. The location, near the airport and with a big shopping mall downstairs, is superb, though not very close to the city center. The dining experience was good, especially with freshly made pizza. Overall, a great stay with minor room readiness issues.

Rooms
8.0
The exceptionally large rooms connected to the shopping mall were like having a kitchen.
Service
9.0
The staff were very friendly and customer service oriented, going above and beyond to assist.
Location
9.0
The hotel is amazing near the airport, with a very big shopping mall downstairs, though a bit far from the city center.
Dining
7.0
The dining experience was good, especially with the freshly made pizza.
Facilities
8.0
The hotel offers a variety of facilities for a comfortable stay.
Ken
United Kingdom, March  2024
8.8/10

I had a wonderful stay at this hotel! The rooms were clean and spacious, with a great view of the water and Burj Khalifa. The service, from the gym instructors to the reception staff, was really helpful. The location is perfect, close to everything and offering stunning views of the creek and the Dubai city. The dining options were varied and enjoyable. Overall, a truly five-star experience!

Rooms
9.0
The rooms were clean and big, overlooking the water and Burj Khalifa.
Service
8.0
The staff, especially Aiemy at the reception desk, was really helpful.
Location
10.0
The hotel is close to everything, with amazing views of the creek and Dubai city.
Dining
8.0
The dining experience was delightful with great varieties for different tastes.
Facilities
9.0
The hotel facilities were impressive and well-maintained.
Edward
United Kingdom, February  2024
8.2/10

I had a mix of experiences at the hotel. The rooms were cozy and well-prepared, but the lack of quiet was a downside during my stay. The service was welcoming and helpful, although it could benefit from better training for handling difficult situations. The location was excellent, connecting me to a vibrant area with plenty to do. The dining experience was superb with friendly staff and a great selection, yet there were some concerns about safety measures. Overall, the hotel offered good value for money with some room for improvement in various areas.

Rooms
7.0
The rooms were comfy and prepared, but lacked quiet at times.
Service
8.0
The service staff was very kind and welcoming, despite needing better training for dealing with challenging situations.
Location
9.0
The hotel's connection to Festival City Mall made it a great spot with plenty to do within walking distance.
Dining
8.0
The dining experience at Anise was excellent with a friendly staff and a wide variety of choices, although there were some concerns about safety measures.
Facilities
9.0
The hotel offers excellent facilities with an outside pool area and convenient access to various key places in Dubai.
William
United States, January  2024
9.0/10

Our stay was beyond expectations! The hotel linked to the Festival Mall was a great choice. The rooms were not only clean and spacious but also exceeded our expectations from the booking pictures. The staff, despite being available only at checkout time, were incredibly friendly and cooperative, especially with our energetic 2-year-old. The location was perfect, situated close to the airport and downtown, making it convenient to enjoy the Festival City Mall and evening fountain shows.

Rooms
9.0
Our 3 rooms with king-size beds and extra beds were clean and spacious, exceeding our expectations.
Service
9.0
The staff at the hotel were highly professional, humble, courteous, and cooperative, especially with our active toddler. The service, including room service and spa staff, was impeccable.
Location
9.0
Dining
9.0
The breakfast was a delightful experience with wonderful options that we loved.
Facilities
9.0
The hotel offered a range of facilities that catered to our needs, enhancing our overall experience.
Clean
Limited Hotel Availability
Peter
United Kingdom, December  2023
5.8/10

The hotel is conveniently located near the airport and offers a lovely view of the sea at sunrise. The service was a mix of friendly and intrusive experiences. The dining experience provided great variety but lacked consistency. The presence of lifeguards by the pool was reassuring, while some room features did not meet expectations.

Rooms
5.0
The rooms were in different floors than requested and had a bad smell with unclean bedding and torn curtains.
Service
5.0
The service had both friendly and intrusive moments, such as entering the room unannounced.
Location
7.0
The hotel's proximity to the airport and various dining options is beneficial.
Dining
7.0
The dining offered fantastic variety but lacked consistency.
Facilities
The presence of lifeguards by the pool was reassuring, but some room features were disappointing.
great sunrise view
intrusive service
Reg
United Kingdom, November  2023
8.2/10

The hotel offers a fantastic view of the sea with very clean rooms suitable for 3 adults and a child. The size of the room was a bit small but maintained cleanliness.

Rooms
8.0
The rooms were a little worn off but clean and had an excellent view of the sea.
Service
9.0
The service was phenomenal, with staff that were very accommodating and helpful. The reception staff were great at ensuring mask-wearing for everyone.
Location
7.0
The increased presence of lifeguards and pool attendants added a sense of security and help whenever needed. It's a bit distant from downtown but ideal for a peaceful stay near Festival City.
Dining
8.0
The dining experience was great compared to other options in Dubai, especially when booking with breakfast included.
Facilities
9.0
The hotel facilities were convenient and well-equipped with everything you need for a comfortable stay.
Janet
United States, November  2023
7.6/10

I had a mixed experience at the hotel. The rooms were spacious and comfortable, but they had a lingering smell of smoke the next day. On the bright side, we were pleasantly surprised by the arrangement of magazines in the room to make it feel like a cozy newspaper shop. However, we found the provision of three king-size beds and an extra bed in our suite a bit excessive for our needs.

Rooms
7.0
The rooms had a slight smell of smoke the next day, but they were spacious and comfortable overall.
Service
9.0
The hotel staff was incredibly helpful throughout our stay, especially Atasaron from the shopping mall reception who provided us with great assistance. The management even went the extra mile to surprise my daughter with a holiday birthday cake, which was a lovely touch.
Location
8.0
The hotel's location was convenient for both leisure and business travelers. It's close to key places and well-connected to Festival City Mall, making it ideal for enjoying the evening fountain shows. However, you may need to take a taxi to reach the nearest metro station.
Dining
6.0
The dining experience was a bit lackluster, with food that leaned excessively towards international flavors and occasionally felt dry. The yogurt was a safe choice, but overall, we felt the dining options could have been better for a hotel of this caliber.
Facilities
8.0
The hotel provided a range of facilities like room service, car hire, and laundry, enhancing the overall guest experience. However, the dining options could have been more diverse considering the size and brand of the hotel.
John
United Kingdom, August  2023
8.8/10

The hotel offers very spacious rooms with beautiful views of the Canal, pool, and downtown. Overall, it was one of the most spacious hotel experiences I've had. The room was equipped with all handicap facilities, but it wasn't comfortable for me. The service was attentive, ensuring necessary measures were in place during these challenging times. The location is fantastic, with plenty of activities and shopping within walking distance. The dining experience was outstanding, offering fantastic varieties for different tastes. The hotel facilities were top-notch.

Rooms
8.0
The rooms were very spacious with beautiful views of the Canal, pool, and downtown.
Service
9.0
The staff looked after us really well, providing highly professional, humble, courteous, and cooperative service.
Location
9.0
The location is fantastic, offering plenty of activities and shopping within walking distance.
Dining
9.0
The dining experience was fantastic, with great varieties for different tastes and likings.
Facilities
9.0
The hotel facilities were outstanding.
Keith
United Kingdom, May  2023
8.6/10

The hotel is conveniently located near the airport, offering a tranquil setting away from traffic congestion with beautiful sunrise views over the sea. The staff is exceptionally friendly and professional, although the clarity on complimentary amenities like the mini bar items could be improved. The dining experience is superb, providing a luxurious and well-organized meal service. Despite some minor setbacks, the overall experience is fantastic, especially with access to nearby attractions like Festival City Dubai mall.

Rooms
7.0
The rooms were quiet and ready upon arrival but could be cleaner and more consistent in terms of assigned floors.
Service
9.0
The service was top-notch, with extremely friendly and welcoming staff who were always professional and helpful.
Location
10.0
The location is fantastic, providing easy access to Festival City Dubai mall and a pleasant, traffic-free environment with stunning sunrise views over the sea.
Dining
9.0
The dining experience was excellent with a wide variety of options, although a live cooking Asian section could enhance the experience further.
Facilities
8.0
The facilities were handled well by the staff, offering a range of services with good quality and organization.
Ricky
United States, April  2023
8.6/10

The hotel has clean and nice rooms, with special arrangements for occasions like birthdays. The room I stayed in was a bit smaller and less comfortable compared to others. The staff is incredibly attentive and helpful, providing various services like room service and car hire. The location is great, close to a world-class institute and ideal for families and special events like New Year's Eve fireworks in Dubai. The dining experience was good with multiple options. The facilities are modern and well-maintained.

Rooms
8.0
The rooms are clean and well-maintained, with special arrangements for occasions like birthdays.
Service
9.0
The staff is friendly and always supportive, providing a range of helpful services.
Location
9.0
The location is central and convenient, close to a world-class institute and ideal for families or special events.
Dining
8.0
The dining experience was amazing with multiple options available.
Facilities
9.0
The facilities are modern and well-maintained, offering a comfortable stay.
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